Tokyo’s ‘Silicon Valley’ Startup – Gengo

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When they first thought about launching an Internet startup in Japan, Matt Romaine was close to moving back to Silicon Valley. The startup scene in Tokyo was, well, close to nonexistent. Then he and his partner, Robert Laing, came up with the idea of building an online translation company. Matt said to Robert, “What about bringing something like that to Tokyo?” The two partners did just that.

In late 2009, Matt and Robert flew to Silicon Valley to raise angel funding. By April 2013, a cumulative $19 million in global funding had been secured. That’s extraordinary given that Japanese startups rarely raise large amounts. This is the story of how the two brought a Silicon Valley style startup − to Tokyo.

Robert was born in Australia to British parents. He grew up in Melbourne, went to high school in Brussels, studied design in London, and then moved to Asia where he set up his own web agency. Matt was born in Boston. He grew up in Tokyo, studied at Brown University, worked for Sony and then also set up his own web agency.

When their paths crossed in Tokyo, the two had much in common. Both were in their late 20s. Both had international backgrounds. Each knew how to build websites. Neither was satisfied with limiting their career potential to doing ‘client work’.

They did a couple of client projects together while they kicked entrepreneurial ideas about. Robert was still learning Japanese and thought an application to help people read Japanese news was a business idea worth considering. That morphed into building a simple way for people to order translations online. “From the beginning, we wanted to make it super simple for people to get translations online,” Robert told Beacon Reports. “That hasn’t changed.”

The pair launched the startup company, Gengo, Inc., in the fall of 2008 while continuing to work on client projects. Neither knew much about the translation business. “Our first goal was simply to make a new product, launch it, see what happens and to get some experience,” says Robert. “We weren’t thinking, “Oh, we want to make the next Facebook.” They simply hoped to get some web traffic and make a little pocket money.

For the first half of 2009 they worked from Robert’s apartment. Robert’s wife would come home every day with the two sitting there. “When we took on an intern, I felt I could not ask her to work in my apartment,” says Robert. The partners wisely rented a couple of desks in a shared office space. They juggled what few desks they had among interns as the headcount rose.

During the year Robert and Matt spent more time working on Gengo and less time on client projects. Gengo was just making enough to pay for the server and basic overheads. “Even though the rent was only ¥60,000/month, it felt like much more,” says Robert. “We weren’t making money…. but we knew Gengo was cool, interesting and exciting.”

Just how Robert and Matt identified the niche they operate in − and a rather big niche at that − is a story to itself. The very first version of the system they built provided a basic way for customers to order translations online. Jobs were allocated to individual translators and then dispatched to customers. When they got the service up and running, Robert and Matt were surprised by the type of content clients asked to have translated. Among the broad range received were requests for translations of twitter feeds, product descriptions, customer service correspondence and user reviews. Many of those requests came from the non-English speaking emerging market countries.

According to Matt, the need for online translations is growing in parallel with the adoption of the internet, especially from social media and e-commerce firms located in the fast growing economies. “The Brazilian economy is growing like crazy,” says Matt. “The Middle Eastern region is also growing. This provides an opportunity for Gengo to serve as a platform for human communications.”

Whether the discovery of this niche was calculated or made by pure luck is unclear. “We approached the market in some ways as amateurs,” says Robert. We made many guesses of how to do that and it turned out to work. We were quite lucky in that respect.”

Gengo’s niche sits between the markets served by machine translation companies and traditional translation agencies. Machines translate in near real time, but their quality leaves much to be desired. The better traditional agencies, on the other hand, such as SDL and Lionbridge are good at project managing enterprise level translation assignments. “We could do that type of work too,” says Robert, “But we think traditional agencies already do that very well. What our clients want are translations of 10,000 user reviews that previously would have been too expensive or too much of a bother to translate.”

Robert and Matt set out to build a platform that would scale and was capable of processing many millions of orders. Gengo’s platform had to be effortless and transparent to both customers and translators across the globe. The system needed to integrate with those of their online clients through an API (application program interface). There was no room for bottlenecks. Once ordered, translations had to be dispatched to customers within a few minutes. Nor was there room for inconsistent or poor quality translations. The system had to ensure quality control.

“We’re trying to build a technology platform that allows translations to be done super efficiently,” says Robert. “The customer experience has to be as effortless as downloading a song in iTunes. That takes time and money. But we believe it will allow us to become a company that can serve almost everyone in the world and to build ourselves up into a company that could be as big as an Oracle or Microsoft.”

In September 2009, Robert and Matt raised $30,000 of seed funding from friends and family. That allowed them to employ contractors to continue building Gengo’s site. “We knew that we either had to get profitable without money or raise more money from angel investors,” says Robert. The pair tried raising angel funding from Japanese investors with little success. They were not well-connected in Tokyo and the incubation scene was in its very early days. “We had met a couple of wealthy individuals in Tokyo, but none of them had signed on,” says Robert. Open Network Lab, a leading incubator in Tokyo, had yet to open its doors. The pair struggled to raise money during 2008 and 2009.

Dave McClure, CEO - 500 Startups

Dave McClure, CEO – 500 Startups

The breakthrough came when Matt learned that Dave McClure was to visit Tokyo. Matt had met McClure (the man who would go on to found the incubator, 500 Startups), at a dinner party shortly after leaving Sony. The two had remained in e-mail contact with one another ever since.

Robert and Matt successfully made their pitch to McClure in Tokyo in December 2009. McClure gave Robert and Matt $10,000, enough to buy a plane ticket to fly to Silicon Valley to find more investment. “Dave helped us massively,” says Robert. “He got out his spreadsheet with all these names on it and went through the list saying, “Oh, this guy has worked overseas, so he might get the idea,” and, “This guy has lived in Japan,” and so forth.

McClure’s connections proved golden. During a two-week trip that Robert and Matt made to Silicon Valley in January 2010, the pair made almost 40 presentations. As a result, they raised $760,000 of first round funding from global investors. Among them were four Americans, two Germans, one British and a Japanese.

At the end of 2010, Robert and Matt raised $900,000 in a second funding round. A third funding round in September 2011 raised $5.25 million from Atomico, a London-based VC (backed by Skype co-founder Niklas Zennstrom) whose partner included, luckily, a  Japanese national based in London. In April 2013, they raised another $12 million from six investors including Atomico, Intel Capital and DoCoMo Innovation Ventures Inc. In total, Robert and Matt raised $19 million.

Reflecting on the challenges posed by bringing a ‘Silicon Valley’ startup to Tokyo, Robert and Matt said this: “Today, raising money internationally isn’t so unusual. There are people, like Dave McClure, who are prepared to invest internationally. Everyone in our angel round had a little bit of craziness in them. They each had some international experience. They could empathize with what we were trying to achieve.”

Robert and Matt admit that, for startups, Tokyo is not the same as Silicon Valley. “In the Valley, you can throw a stone to get feedback from somebody who has experienced a similar problem to the one that you’re currently struggling on here. That does not happen much in Japan. It’s getting there, but Tokyo still has a long way to go.”

 

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Choosing a Personal Fitness Trainer in Japan that Delivers Results

Tokyo American Club Fitness CenterPeople are living longer than ever before. To maximize present wellness and the quality of those extra years, experts suggest that you stay fit through daily exercise. A personal fitness trainer can help tailor a fitness program to suit your needs. But how do you choose a personal trainer who will deliver the results you seek?

Before choosing a trainer, first decide what your objectives are. Are you looking to lose weight? Are you seeking to build strength and endurance? Or, are you seeking rehabilitation for back pains caused by sitting at the computer all day?

As many trainers specialize, knowing in advance what results you want to achieve is critical if you are going to avoid getting stuck with the wrong trainer.

Here’s the rub – most people make a hiring decision without an understanding of what to look for in a personal trainer. Many gyms in Japan are flooded with trainers who have great people skills but offer little else. If your main purpose in going to the gym is to socialize, read no further. Almost any trainer will do. If, on the other hand, you are a busy professional in search of results from gym time, consider the following:

Paolo New

Paolo Olivieri, Manager
Tokyo American Club
Fitness Center

While a good personality is an important trait to hold, it is only one of several attributes of an effective trainer. Paolo Olivieri, fitness center manager at the Tokyo American Club, thinks that social interaction between the trainer and the client is important because clients like to talk while training. But, Olivieri says, beyond a good personality a trainer also needs to be both qualified and a good teacher.

Some clients gravitate to an athletic-looking trainer. Athleticism however, has nothing to do with being a good trainer. “Teaching is an innate skill,” says Olivieri. “If you can train alone, it does not mean that you would be a good teacher. Some trainers who don’t have prototypical physiques make really good teachers.”

The Tokyo American Club upholds standards of its thirteen independent personal trainers by requiring that they hold accreditation from an organization recognized by the International Health, Racquet and Sports Club Association. Trainers are also required to re-qualify every year.

Nampei Shinjo, Manager Gold's Gym - Omotesando

Nampei Shinjo, Manager
Gold’s Gym – Omotesando

Gold’s Gym maintains quality control by training employees at Gold’s Gym Academy. Staff must study a minimum of three to four months before they can work with clients as personal trainers. Independent trainers, on the other hand, must hold a certification issued by one of six certifying bodies. Gold’s Gym employs about fifty independent personal trainers within the greater Tokyo area.

Furthermore, both TAC and Gold’s Gym require staff and independent trainers to have had previous work experience in the field.

As for accreditation, it is difficult to know if any one certifying organization is better than any other. There are over 30,000 certifying organizations worldwide. ACE, NCSF, NASM, NSCA, NFPT, NATA, ISSA, AFFA, NESTA, ASCOM, ISCA, NSPA and JATO are to name but a few. If you have nothing else to go by, it is probably better to choose a personal trainer who holds one or more certifications over one who holds none at all.

However, not every qualified trainer is certified. Some trainers believe the bar set by accrediting organizations is too low. A few have taken the initiative to educate themselves.

Jeff Libengood

Jeff Libengood

Take Jeff Libengood for instance, an American who specializes in functional training and posturology in the treatment of lower back and musculoskeletal pain. He’s been a personal trainer in Japan for the past 25 years.

Libengood believes organizations like ISSA, NSCA, AFAA and NESTA provide only a rudimentary training. So instead, he has self-studied under professionals like Paul Chek and Dr. Bernard Bricot. Paul Chek of the C.H.E.K Institute is credited as being a leading educator in health and fitness. Dr. Bricot, a French orthopedic surgeon, is considered by many to be the father of modern posturology.

Perhaps the best guide to qualification are references. Libengood’s clients for example, include Olympic table tennis silver medalist Kasumi Ishikawa, and wheelchair tennis gold medalist Shingo Kunieda, as well as top golf swing coach Yuji Naito.

What’s good for one person may not be good for another. So shop around before making a selection. And, always seek the advice of a medical doctor before embarking on any exercise or rehabilitation program.

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End Gym Boredom: Exercise Your Mind

Man resting in health club

Is boredom your excuse for not exercising regularly? Reading an e-book on the treadmill can remove the boredom experienced by many while exercising.

Amazon's Kindle

Amazon’s Kindle

The Kindle, for instance, has a text-to-audio feature that allows one to listen while reading. It automatically turns pages when the audio feature is enabled, so the experience is hands-free too.

Simply enlarge the text, switch on the audio feature, and absorb yourself in a good book. You’ll forget you are on a treadmill.

Priced under $100, a Kindle or other similar e-book will turn time spent in the gym into a fun and useful exercise.

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Kentaro’s Home Run

Kentaro's Home RunThis is the story of a clear-headed young man who suffered physical paralysis. Notwithstanding becoming quadriplegic at an early age, he was decisively free from the more common ailment known as “decision paralysis”, a neck-up condition that leaves those afflicted unable to choose between two or more good choices.

Kentaro Iemoto developed a brain tumor in 1992 when he was 12 years old. His surgery to remove that tumor went horribly wrong and left him paralyzed from the neck down. Faced with the prospect of being wheelchair bound for life, the then 14-year-old Kentaro jettisoned his plans to become a professional baseball player and instead decided to start CLARA ONLINE, Inc., a company that grew to be a midsized firm in its field.

Recounting his thoughts and feelings after the botched brain surgery, Kentaro said, “During the first six months there wasn’t any sense of optimism or motivation. My dreams of playing professionally were gone. I felt I would be better-off dead.” He had already undergone eight other surgeries to remove tumors that had spread to other parts of his body before the final and ninth brain operation left him quadriplegic. “Someone had to do everything for me − to shower, to use the bathroom and to dress.” Emotionally, Kentaro was completely at the bottom.

In 1995, when the Internet was brand new, Kentaro discovered that he could start moving some fingers. With a BITNET connection (the bulletin board system that was an early forerunner of today’s Internet) Kentaro could tap out replies to people who had sent him messages during the period of his surgery. “It was the only way I could communicate with people on the outside and make friends,” said Kentaro.

He started to spend all his time on the computer as he regained control over his hands. “I began to realize that, through the Internet, I could do all sorts of things that I hadn’t thought of before. That’s what got me interested to live a proactive life again.”

With rehabilitation Kentaro regained the use of his body from the waist up. Still, the doctors told him he would be confined to a wheelchair for the rest of his life and issued him a permanent disability certificate.

From his hospital bed, Kentaro went to “school”, although he didn’t get much studying done. Instead, he wrote articles for computer magazines and he designed software programs. One program he wrote, a database containing technical specifications of electronic components sold by shop owners in Akihabara’s electric town, attracted so much buyers’ interest that he was able to sell it for a profit.

Kentaro wanted to lead a productive life by contributing to society as best he could. But his job prospects were limited by his disability. “In Japan, it is not easy for someone with a disability to go through the normal employment process,” said Kentaro.

Kentaro enjoyed computers, the internet, and business. He reasoned the best way to lead a fulfilling life was by doing work he enjoyed. With the above in mind and a positive attitude, Kentaro decided to start a computer/Internet business.

But there was a snag. Upon investigation he discovered, in Japan, you can’t start a company until you’re 15 years old. Kentaro was only 14 years old at the time. “There are no laws preventing you to start a business, but there are various little rules that add up to that in effect,” said Kentaro. So patiently he waited, preparing for the day he turned 15.

In 1997, with one million yen in capital (about $ 12,000) he had saved from selling articles and software, the wheelchair bound Kentaro started CLARA ONLINE. The company was to specialize in providing hosted computer services to Japanese firms. For the uninitiated, hosting companies manage the servers that run companies’ websites.

At first Kentaro resold the hosting services provided by an American company. Then he bought the servers outright, installing them into rented premises here in Japan.

Several years passed. Kentaro ran the hosting business as best he could, given his physical limitations.

As he approached the age of 18, Kentaro experienced a small miracle. He realized he could move the little toe in his left foot. He could not feel the toe, but he could move it. He went to the doctors. With rehabilitation, the doctors told him, there was a chance he might recover.

So Kentaro entered rehabilitation.

Now aged 31, Kentaro has regained most of his motor skills. “It was quite a rare occurrence to be able to complete the therapy and to be able to walk again,” said Kentaro.

He even surrendered his permanent disability certificate.

No longer confined to his wheelchair, Kentaro built CLARA ONLINE into a mid-sized hosting firm. The company now employs about 70 people with offices in Tokyo, Singapore, Taiwan and China.

Kentaro is bursting with enthusiasm, determined to give back to society that which he feels grateful for having received from others and from life itself. Now married and with three children, he has grown concerned that Japanese fathers are not spending enough time with their children. To address his concern, Kentaro supports “Fathering Japan”, a not-for-profit organization that encourages fathers to spend more time with their kids. He is also a board member of “The Tiger Mask Foundation”, an NPO set up by Fathering Japan to benefit children in orphanages. The foundation is based on the popular Tiger Mask Japanese comic book series where the protagonist does good deeds.

What could possibly have been going through the mind of the wheelchair bound 14-year-old to cause him to launch a business by age 15? Beacon Reports put the question to him. Kentaro gave pause, then replied, “If I think back, during the time of my illness, I almost never went to school. Mostly I wasn’t physically present, and when I was, I wasn’t listening very much. I did not follow the traditional educational path − to become a company worker, a policeman, a fireman, or a baseball player. When I finally decided to do something with the Internet, the only thing I could think of was to start a company. And so, I did it.”

 

Kenaro IemotoKentaro Iemoto, President and CEO of CLARA ONLINE, Inc. www.clara.jp

 

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TEDxTokyo Co-Founder Patrick Newell Explains, “What’s TED?”

Patrick NewellAs the Bob Dylan song goes − “You know something is happening, but you don’t know what it is….” Most of us have heard about TED. Do we really understand it? Beacon Reports met with thought leader and TEDxTokyo co-founder Patrick Newell to find out what it is.

Beacon Reports: What is TED?

Patrick: TED is about bringing people together, spreading ideas, inspiring people and creating something new. It started in 1984 as a single live event that brought together some of the world’s most fascinating thinkers, doers and changemakers.

Beacon Reports: How and when did you get involved?

Patrick: The institution I co-founded, the Tokyo International School, was one of ten lighthouse schools embracing technology in learning environments with Apple. I had been partnering with Apple and through the process met a man who suggested I attend TED. I had never heard of TED, so I asked him, “What’s TED?”

The first year I applied, I wasn’t accepted. The second year, I got invited as a participant.

When I first started going to TED, in 2008, there were about 700 participants. It was just amazing. I was like a kid in a candy store. On your left was Robin Williams and Quincy Jones. On my right was Jeff Bezos, Larry Page, Sergey Brin and Bill Gates. It was an insane group of people getting together for five days, each sharing ideas from three to eighteen minutes onstage and offstage.

One of the beauties of TED is that pretty much everyone in the audience could be a speaker. Not every participant presents at TED, but almost everyone there has an idea worth sharing. All the speakers and participants are hand-picked.

At the time, TED was a private conference and was not available online. The conference was videotaped and we were given a set of DVDs as our takeaway. Then they decided to open TED up fully to the world about five years ago. They just passed four billion views.

Beacon Reports: How did you come to co-found TEDxTokyo?

Patrick: I presented the idea of bringing TED to Japan with my partner Todd Porter. We wanted to bring TED’s energy to Japan, a somewhat sleepy country that has been resting on its past. In Japan, there are silos of different groups, but no force bringing them all together under the spirit of sharing ideas or being innovative and creative. We thought, even though nobody knew what TED was at the time, it would become one of the most powerful global brands to ignite Japan. We wanted to nurture Japan’s creative confidence and share Japan’s ideas worth spreading throughout Japan and the rest of the world.

At first they were not open to the idea. They said, “No. You might ruin our brand by giving it away. It potentially could get diluted.” Everyone wanted TED to come to their city. But Chris Anderson, the curator and current owner of TED, knew there was no way they could organize events all over. It was too difficult. So they tried to create a program where local communities could host their own events. They sponsored “salons” where people could view TED’s videotapes and talk about it afterwards. There weren’t any live speakers.

Eventually we were allowed to push the envelope. The University of Southern California and Tokyo were the first to hold independently organized TED events with live speakers.

At the time, in 2009, nobody knew about TED. People were saying, “Who’s TED; What’s TED; Where’s TED?” People couldn’t get their heads around it. Even today people have a hard time understanding what TED is.

Now, three and one-half years later, TEDxTokyo has become a phenomenon. Last year we held the event at Shibuya Hikarie. We had close to 100,000 unique viewers online. The event was broadcast live on the Qfront screen at Shibuya crossing, and now NHK has a weekly show based on TED Talks.

Beacon Reports: Why do you think TED/TEDx has become so successful?

Patrick: TED and TEDxTokyo’s lineup combines the most disconnected, good ideas together. When this happens, your brain tries to make sense and connect the disconnected, which then generates aha moments. Aha moments are really what TED is all about.

Also, TED aligns our spiritual needs with learning and sharing. People are hungry to be inspired, laugh and learn in a short time frame. TED provides this better than traditional videos.

Beacon Reports: What does TED stand for?

Patrick: TED stands for technology, entertainment and design. More and more the “E” is becoming associated with education, as it has become a powerful learning tool.

Beacon Reports: What’s the significance of the “x” in TEDx?

Patrick: The “x” stands for independent organization. As long as an organizer works within the branding framework established by TED, anyone can organize a TEDx event with up to 100 participants. If you want to have more than 100 participants, you would have to have attended TED, TEDActive or TEDGlobal.

There are five TEDx events happening around the globe every day now and TEDx has spread throughout all of Japan. Over 20 different licenses have been issued in Japan alone. For more information, visit TEDxTokyo.com.

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MISSION: POSSIBLE

MISSION: POSSIBLELearning activist and TEDxTokyo co-founder Patrick Newell is a man with a mission. He believes that many societies, including Japan’s, have raised people with 20th century skills not wholly applicable for the 21st century. Having learned by rote memorization in the schools, graduates are not taught to think for themselves, innovate or be highly creative. As a result, they are ill prepared to enter the workforce. What is needed, according to Patrick, is to prepare them for the one constant in life − change.

His mission is to immerse people in the 21st century skills they need to adapt, which include creativity, critical thinking, collaboration and communication.

What better place to take on that challenge than in Japan, a country that compared to other developed nations has become slow, bureaucratic and risk averse? “After the war, Japan was hungry to recover and excel,” says Patrick. “A few great entrepreneurs like Sony’s Morita and Ibuka created amazing companies out of necessity, drive and a strong vision.”

Once great companies such as Sharp, Sony and Panasonic have since withered under global competition from Taiwan, China, Korea and the United States. “The role of innovative international managers has become more relevant,” says Patrick. “Survival dictates that firms and their managers be quick and nimble to market new, innovative products − like Apple’s iPhone − on a global scale.”

Patrick believes Japan has became too comfortable since the bubble burst and has yet to find its hunger again. “Although things are beginning to change, the problem is that the system hasn’t taught people how to creatively feed themselves,” says Patrick. “The Japanese have a high level of creative intelligence. However, they often lack creative confidence and passion.”

Patrick faults the education system, which he feels neither understands nor implements 21st century learning. “The current education system was designed around 20th century industrial education models with teacher unions unwilling to change and boards of education that are mostly comprised of elder men. In schools, they still teach what they think you need to learn to prepare for university entry exams. The students leave university, and then what? They are not ready for work because they don’t have the required skill sets corporations need.”

Patrick wants to bridge that gap with 21st century skills he believes are as important as reading, writing and arithmetic. He’s accomplishing that in part through the Tokyo International School he co-founded. To more broadly align 21st century skills with 21st century learners, Patrick wants all parents and teachers to provide children with safe environments where they can learn to take risks from an early age. “If people feel they are in an environment in which they can take risks and are not going to get reprimanded for failure, then it opens the opportunity for people to wire their brains for an environment of change,” says Patrick.

Most importantly, Patrick wants people of all ages to make and create things. “It does not matter what it is. It is about creating a mindset,” says Patrick. “That will take you three or four steps closer to being able to innovate, create and be comfortable dealing with change.”

It might even make people happier. In his book, Flow: The Psychology of Optimal Experience, psychologist Mihaly Csikszentmihalyi tells how some of our most joyful and happiest moments come when we’re creating and making things.

In a world of constant change, people need to be comfortable with the creative process and at peace with change. To communicate that message into the home, the classroom and beyond, Patrick has created the 21st Foundation. Listen to their message here.

Patrick NewellPatrick Newell is co-founder of the non-profit organization, TEDxTokyo; co-founder of the Tokyo International School which serves over 300 students from 50 nationalities; co-founder of IMPACT Japan which focuses on connecting the dots and nurturing Japan’s future; founder of Living Dreams, an NPO which empowers and enriches the lives of over 1,000 orphans from over 25 children’s homes in Japan; and he is founder of the 21st Foundation which aligns 21st century learners with 21st century skills.

We Are the Champions

 

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It’s “Easy Fishing” for Japan’s Internet Startups

"Easy Fishing"Launching an Internet startup in Japan today has never been easier. There are a host of reasons: Rapid technological change, declining startup costs, fewer good career opportunities for Japan’s graduates and lumbering competition are to name but a few. Beacon Reports explores why Internet entrepreneurs are finding it easier than ever before to achieve success in Japan.

An August 2011 Wall Street Journal article written by Silicon Valley venture capitalist (and Netscape founder) Marc Andreessen argues that over the next ten years new software entrants will wipe out incumbents across a broad range of industries. His article entitled, “How Software is Eating the World,” highlights how Amazon usurped Borders, how Netflix defeated Blockbuster, how digital photography replaced film photography and how 1e-books are now replacing paper books. These are examples of how software based technologies are increasingly replacing hardware solutions. Even toymakers are not immune as children turn away from traditional toys in favor of computer tablets (see FT article.)

In the face of technological change, big, bureaucratic and slow Japanese companies are losing ground to their more nimble competitors. Ray Grieselhuber, CEO of Ginzamarkets Inc., an Internet entrepreneur who started his venture in Japan in 2008 before moving the business to Silicon Valley a year or two later, says, “Sharp, Sony and Panasonic are being gutted in the market because their entire business lines, which formerly were DVD players, cameras, and the like, are becoming iPhone apps.”

That’s good news for Internet entrepreneurs, who think that competing against lumbering incumbents is a bit like fishing from a barrel.

2Take 31-year old Kiyo Kobayahsi. In April 2009 he launched Internet startup Nobot Inc. after compiling a short list of one hundred business ideas. He whittled down the list to the best single idea he had and then raised about $ 74,000 (Yen 7,000,000) from Samurai Incubate Inc. and other seed investors with little more than a PowerPoint presentation. Two and one-half years later, KDDI Corp. bought Nobot for $ 19 million.

Now Kobayashi is counting the days until his key man contract expires so he can dip back into the barrel to catch his next big fish. “I want to start a new business as soon as possible,” says Kobayashi. “It’s easy to raise money from investors because there are many incubators and angel investors in Tokyo. Existing competitors are not strong. Big Japanese companies are too slow and there are not many startups here compared to China, the United States, and Europe. Also, Japan’s technology industry is protected by a language barrier from overseas competitors.” Not surprisingly, Kobayashi thinks that the environment for Japanese startups is the easiest in the world.

While the opportunities for Internet startups are increasing, opportunity costs are falling. Today’s university graduates have little to lose by becoming entrepreneurs as traditional 3career paths wither. Taku Harada, CEO and founder of the Internet startup venture, PeaTiX Inc., says, “Today, if you are a Todai graduate, it doesn’t make sense to become a bureaucrat. Does it make sense to go work for a big manufacturer like Sony or Panasonic? Probably not. Back in my day it was sexy to go to work for Goldman Sachs or a Lehman Brothers. Becoming an investment banker today is no longer an option. So what are graduates going to do? Where is all the sexy excitement these young intelligent kids can pursue? As you see more success stories out there, and GREE Inc. is a great example, I have to believe Internet entrepreneurship is amongst the most attractive options. I think that will only increase over time.”

Good entrepreneurs that fail are also increasingly being given second chances. “Only yesterday I was talking to an entrepreneur who had lost his startup, a very small one,” says Harada. “The investment that went into the company was about $300,000. The business didn’t go anywhere, so he’s restarting. He’s getting plenty of investors on-board for his second company. The guy is very talented and very smart. That is proof that, in Japan, good entrepreneurs get second and third chances.”

Internet startup costs too have declined with the introduction of cloud computing and new development tools. That means the cost of a business failure is much less today than it used to be. Notes Harada, “Maybe an idea won’t fly and the investment loss will be well below $1 million. It’s not much of a failure from a professional investor’s perspective.”

The reduced cost of business failure is drawing more seed investors and seed investment into the Japanese market. All of which is making for increasingly “easy fishing” for today’s Internet entrepreneurs.

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Language Startup Rises to Cloud Nine

Widespread availability of Internet broadband and software innovation are transforming the once stodgy business of language education. Leading the charge in Japan are two Japanese-American brothers, John Hideyoshi Martyn and Billy Kosuke Martyn.

The brothers want to reduce the many hours per week that language teachers spend on managing assignments, grading, and keeping track of student progress. Their early stage Internet startup, called Language Cloud, aims to be the first comprehensive learning management system to help teachers easily manage assignments and classes in the cloud.

It sounds like an audacious mission, until you learn that Cambridge University Press, and professors at Sophia University and Tokyo University are partnering with Language Cloud. In November 2012, John Martyn received the ACCJ Director’s Award for entrepreneurship. That caught people’s attention….. click to continue reading at The Japan Times

blurbLanguage Cloud’s investors includeDigital Garage, SunBridge Global Ventures Inc. and 500 Startups.

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Does Kyle Bass Have it Right? Jesper Koll Responds to Bass’s Prediction of Impending Financial Meltdown in Japan

Picking up a Dime in Front of a Steamroller

Last month on CNBC, Kyle Bass, founder of Hayman Capital Management, predicted Japan would face financial meltdown within the next 18 to 24 months. He was responding to Prime Minister Abe’s attempt to end the country’s two-decade old slump by targeting a 2% inflation rate. Bass is credited with having correctly predicted the subprime mortgage debacle that led to the financial crises in the late-2000s. Uttering an attention grabbing sound bite that caused many eyebrows to raise, Bass said, “People buying Japanese stocks are picking up a dime in front of a bulldozer.”

Does Bass have it right?

Beacon Reports spoke to Jesper Koll, Managing Director and Head of Japanese Equity Research at JPMorgan Securities Japan, to get an informed opinion.

Kyle Bass

Kyle Bass

First, a recap of the Bass argument: Bass points to Japan’s decade of deflation as being the main reason why the private sector continues to hold Japanese Government Bonds (JGBs). With nominal yields of less than 1%, it is only defacto domestic deflation that has made investment in JGBs attractive in real terms. A reversal from deflation to inflation, according to Bass, will cause a massive sell-off of JGBs by institutions in search of higher yields abroad.

Any capital flight out of JGBs would cause bond yields to rise. That would typically not be a problem, but the Japanese government is highly leveraged. National debt levels are 24 times central government tax revenues. 25% of national tax revenue is currently used to service the nation’s debt. Every 1% increase in bond yield costs the Japanese government another 25% in tax revenues to service the debt. A 2% increase in yield, according to Bass, would cause Japan’s financial system to implode.

Bass thinks the Abe government is shooting itself in the foot by setting a 2% inflation target.

The 2% inflation target, incidentally, is part of Abe’s three-pronged approach to reflate Japan’s economy through monetary, fiscal and structural measures, otherwise referred to as Abenomics.

Without further ado….

Beacon Reports: Jesper, what do you make of Bass’s prediction? Does he have it right?

Jesper: Does Bass have it right in terms of the investment recommendation? Absolutely not. Does he have it right in terms of some of the numbers? Again, absolutely not. Does he have it right in terms of some of the fiscal issues that need to be addressed? The answer on that is yes.

If Japan were to get higher interest rates, then debt service costs should go up. That is absolutely correct. But it’s not just a capital loss for the financial system. It is also a business gain because the banks, for example, are going to be able to charge higher lending rates. Also the general public, Mr. and Mrs. Watanabe, are going to earn higher interest rates. And the government also owns assets. The overall effect on the economy will be still positive when you net it all out.

I’m confident of that because the net stock of private sector savings is higher than the net stock of public sector liabilities. Therefore, net-net, an increase in interest rates is a positive for the Japanese economy and not a negative.

Beacon Reports: If institutions started to dump JGBs, could not Japan sell-off some of its $ 3.3 trillion in net overseas assets to cover the shortfall? Do not these provide a cushion?

Jesper: No they would not. The bulk of these assets, such as Toyota factories in the United States, are held by the private sector. The Japanese government can’t force Toyota to sell their overseas factories. That assumes Japan is controlled by a dictator who could nationalize Toyota. That is nonsense, these are private companies.

In reality, it makes no sense for Japanese banks and insurance companies to sell their bonds. When you buy a bond, you hold it on your books until maturity. You don’t have to mark to market all but a small portion that is your trading portfolio. The notion that when interest rates rise (i.e. the price of bonds falls), then therefore Japanese institutions are going to become forced sellers, is false. Institutions have no incentive to sell those bonds.

Beacon Reports: What about Japan’s foreign exchange reserves?

Jesper: Foreign-exchange holdings are about 8% of GDP, which is not a significant amount, but you are assuming there is going to be a crisis. It’s absurd to consider these disaster scenarios. Japan is a rich country. Japan has enough of a free market and adjustment mechanism to make right such imbalances.

For example, and let’s be specific − Japan is becoming a net debtor country with a current account deficit on a flow basis. Yet ownership of public debt by foreigners has increased from 5% two years ago to over 9% on the latest statistics. Now, why would the rest of the world be buying JGBs? The answer is simple. They see it as a worthwhile investment.

Let’s take another example. Abe wants to get us out of modest deflation towards a positive 2% inflation − a good thing. To accomplish that, he’s employing an aggressive, sizable fiscal expansion plan which is being funded by issuance of JGBs. Since those plans were announced, interest rates have actually fallen. Yields are below where they were before Mr. Abe became prime minister.

Who is buying those bonds? The Bank of Japan (the central bank) is aggressively purchasing them. They are committed to purchasing the entire debt out to a maturity of up to three years. Today, the risk of short-term interest rates on JGBs with maturities up to three years increasing is de facto nil, because the Bank of Japan is the buyer of last resort.

In my personal opinion there is a high probability that, with the new central bank governor coming in, this maturity will be extended from three to five years. The Bank of Japan would then remain the buyer of last resort for JGBs for maturities out to five years. The implication is that yields on JGBs will not be going up.

Beacon Reports: Won’t debt monetization in the long-run lead to inflation? Jesper: The key driver on whether there will be or not be inflation is productivity. If there are real increases in productivity, the risk of inflation spiraling out of control (that is, hyperinflation) gets completely mitigated because there will be overall productivity increases. The Abe administration must implement real deregulation, so that private investors put their savings and capital to work, by building new factories, new hospitals, and so forth.

For instance, agricultural land reform is key to the future prosperity of Japan. Why are the young fleeing the country side? Obviously, because Tokyo is such a sexy and exciting place, right? It’s also because the work in the countryside yields nothing. If you look at the money making opportunities for somebody to exploit the land that has become vacant, there aren’t any because of the distorted agricultural policy. It simply is uneconomic for any entrepreneur in the countryside to start a business. This is happening at a time when demand for Japanese food products is increasing on the world markets. With a deregulation push, Japanese agriculture could turn agriculture into a high-growth, high profit sector.

On the other hand, if Japan prints money to build bridges to nowhere, that would be negative because that won’t create wealth or sustained economic growth.

Beacon Reports: Where does the falling yen figure into the equation?

Jesper: Corporate Japan has a budgeted exchange rate of 79 dollar/yen and about 100 euro/yen. Today the dollar/yen is trading around 85 to 90 and euro/yen is trading between 115 and 120. Japanese corporations are smiling at these rates; They’re perfectly happy. The overall impact on the economy is positive because it gives some price power to Japanese corporations to pass on higher import costs during a period when demand for goods and services is rising. For that to happen, you need rising wages.

Now, if you had a continuing depreciation of the currency, eventually you would start to experience an income shock. Import prices would increase to the point where, net-net, it cuts the purchasing power of people. That would be inflationary. If that were to happen without a drop in unemployment and without wages increasing, then, of course, that would be negative.

Beacon Reports: In your recent article published in the ACCJ Journal entitled, “Welcome Back Optimists“, you point to a positive turn in Japan’s credit cycle. Can you elaborate on the upturn?

Jesper: Japan’s private sector stands out in having deleveraged over the past 20 years. One of its symptoms is that real estate prices, whether residential or commercial, de facto have been falling for the last 30 years. Over the last year we have experienced a modest pickup in bank credit creation, driven partly by the rebuilding (fukkatsu) of the disaster struck areas and partly by an increase in residential borrowing.

There is a younger generation of Japanese (the eco-boomers) borrowing money to buy and build homes located within 30 minutes of their workplace, rather than an hour and a half or two hours away. That’s a positive development.

The effect on Mr. and Mrs. Watanabe from this increased leveraging should be positive, assuming they don’t gear too highly. The result would be, for the first time in a generation, stable or increasing residential property prices that would lead to a feel-good factor. That would allow for a more confident outlook on the overall Japanese economy.

Beacon Reports: Will Abenomics succeed?

Jesper: At the end of the day, Abenomics is about creating an asset bubble economy.

To create a positive effect on the economy the dollar/yen foreign exchange rate must be between 85 – 95, net-net.

The Abe government must be able to push through structural reform through deregulation. Can the government take on the Agricultural or the Medical Association lobby? It gets interesting and we shall see whether Mr. Abe and his team will be able to deliver on that.

One question that remains is, will we or will we not get positive wealth effects through asset inflation, for instance, from a pickup in the residential property market? The residential property market is very important for the well-being of the average Japanese person. It is much more important than the Japanese stock market because home ownership in Japan is high and, unlike in the United States, there is no culture of owning stocks.

We need to watch for the real asset effect (shisan-koka) that will create an aggregate feel-good factor and an aggregate increase in wealth. The pickup in bank lending and particularly the pickup in mortgage demand makes me hopeful that that is indeed what’s going to become a supportive factor.

Jesper KollJesper Koll is Managing Director and Head of Japanese Equity Research, JPMorgan Securities Japan Co., Ltd.

 

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The End of a Japanese Tradition

100 Year Old Japanese

The Japanese tradition of taking care of one’s own in old age is fast headed towards extinction. The cause, as for so many of Japan’s current and future woes, is down to demographics. Using statistics kindly provided by Professor Noriko Tsuya of the Department of Economics at Keio University, Beacon Reports paints a grim picture of what we, as residents of Japan, will most likely experience firsthand. Professor Tsuya serves as chair of the subcommittee on population change and economy for The Science Council of Japan. She also chairs the subcommittee on population and social statistics for the statistics committee of the Cabinet Office and chairs the committee on population projection for the Social Security commission of the Ministry of Health, Labor, and Welfare.

In many Asian cultures, including that of Japan, it is tradition for the eldest son to look after aging parents. That burden, of course, falls largely on the spouse of the eldest son. Therefore, as a group, women have been de facto primary care givers to the elderly in Japanese society. Will there be enough of them to continue this time-honored tradition given Japan’s changing demography?

We all know the headline demographics — Japan’s rapid aging and low birth rate means the population will shrink by one-third, down on average by about one million people per annum over the coming decades. The ratio of those of working age (aged 15 – 64) to the elderly (seniors, aged 65+) will shrink from roughly 3:1 to 1:1 so that only about half the population will be in paid employment by 2060, when those aged 65+ will represent 40% of the total population.

Figures for 2010 show about 11% of Japan’s total population is aged 75+. For every 100 persons aged 75+, there are 117 primary care givers (Japanese women aged 40 – 59). And only 3% of Japan’s total population is aged 85+.

At first glance, then, it would appear that the supply of and demand for informal care is in balance — the ratio of care is almost 1:1 for those aged 75+. But that’s not quite the case, as on average 72.3% of women aged 40 – 59 hold jobs outside the home. The burden of holding two jobs, one formal and another informal, puts an added strain on care givers.

While currently stressed, the tradition of informal care giving could survive if not for rapidly changing demographics.

Yet the fertility rate has fallen steadily since 1947. The number of average births per woman in Japan is currently 1.4, well below America’s 1.9 and well below the replacement level fertility rate of 2.1, the level of fertility at which a population exactly replaces itself from one generation to the next.

Simply put, the society is aging. As a result, the percentage of the population aged 75+ is expected to increase from 11% to 20% by 2035. Likewise, the percentage of the population aged 85+ is expected to increase from 3% to 9% over that same period.

By 2060, 27% of Japan’s total population will be aged 75+, with more than 13% aged 85+.

The fact is, those aged 85 – 89 are in the most rapidly growing age segment of Japanese society. That’s important, because it is generally accepted that, as a group, health declines rapidly after age 85. By 2060, one-third of all seniors will be aged 85+ and by 2015 (very soon) more than 50% of all seniors will be aged 75+.

The speed of change is frightening and difficult to comprehend. As the below chart shows, Japan’s population is aging faster than any other developed nation. France’s elderly (aged 65+) doubled in size from 7% to 14% of the total population over the course of 126 years; Japan took 24 years to achieve the same doubling. France’s elderly are expected to double in size from 10% to 20% of the total population over a 77 year period for the year ending in 2020; Japan had already accomplished that feat over a 20 year period for the year ended 2005.

The impact of rapid demographic changes on the tradition of primary care giving will be devastating. This graph shows the number of primary care givers per 100 elderly as broken out by age group.

In 2010 there were 117 and 435 primary care givers, respectively, for every 100 elderly aged 75+ and 85+.

Roll the calendar forward to the year 2035 and the story darkens. In 2035 there are projected to be, respectively, only 61 and 134 primary care givers for every 100 persons aged 75+ and 85+.

Roll the calendar forward even further to 2060 and there will be, respectively, 43 and 87 primary care givers for every 100 persons aged 75+ and 85+.

To add to the troubles, the historic trend of increasing female employment is expected to continue. This chart shows between 2012 – 2030 another 7.4% of primary care givers will likely join the workforce, taking the average women aged 40-59 in paid employment to almost 80%.

Care workers will therefore be far outnumbered and overworked. Beacon Reports asks, who will take care of the elderly? By 2060, perhaps much earlier, the tradition of primary care giving will be a fading memory.

Professor Noriko Tsuya of the Department of Economics at Keio University. The projections presented in this report are based on the most likely expected outcomes. The statistical degree of error increases with the length of projection. Short term projections are likely to be more accurate than those that are longer in term. All opinions, based the statistics provided by Professor Tsuya, are that of Beacon Reports alone.

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